Privacy Policy

1. Introduction

Escapement Studio ("we", "us", "our") respects the privacy of everyone who visits this website or contacts the studio for watch repair services. This policy explains what personal data we collect, how it is used, and the choices available to you.

This policy applies to visitors of our website and to individuals who submit information through our contact form. Questions about this policy can be sent to [email protected].

2. Data We Collect

When you use our contact form, we may collect your name, email address, phone number (if provided), and any message you choose to include. We do not require account registration to use this website.

Data is collected directly when you submit the contact form. We do not use third-party tracking beyond what is described in our Cookie Policy.

The legal basis for processing this information is your consent, given when you submit the form, and our legitimate interest in responding to enquiries about our services.

Contact form submissions are retained for up to 24 months, or as needed to respond to your enquiry, after which they are deleted unless a longer retention is required by law.

3. How We Use Data

Personal data submitted through the contact form is used solely to respond to your enquiry, arrange appointments, and provide information about our watch repair services.

We do not sell personal data to third parties. Data may be shared with service providers strictly necessary to operate this website, such as hosting providers, under appropriate confidentiality terms.

We do not send marketing communications unless you have separately opted in to receive them, and you may withdraw consent at any time by contacting us.

4. Data Protection Measures

We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, or loss, including secure form handling and restricted access to stored enquiries.

In the event of a data breach affecting personal information, we will take appropriate steps to notify affected individuals and relevant authorities as required by applicable law.

5. Cookies

This website uses a limited set of cookies to support basic functionality and, where consented to, to understand how the site is used. Full details are available in our Cookie Policy.

6. Your Rights

• Right to access the personal data we hold about you
• Right to request correction of inaccurate data
• Right to request deletion of your data
• Right to object to certain processing
• Right to withdraw consent at any time
• Right to lodge a complaint with the relevant supervisory authority in Thailand

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies separately.

8. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this policy from time to time. Any changes will be reflected on this page with a revised "Last Updated" date.